Emil J. Ali’s article: Communication with Clients: Adequate or Inadequate? – Featured in ABA GPSolo Magazine
“I don’t know the status of my case, and I can’t reach my attorney”—one of the most troubling statements to be made about an attorney by a client. While this is true, there are worse things that can be said; a communication issue is not only a problem itself but is usually the tip of the iceberg of a series of problems, which likely involve multiple violations of the rules of professional conduct. These problems, if left unchecked, can lead to malpractice issues and discipline.
Read more at: https://www.americanbar.org/groups/gpsolo/publications/gp_solo/2023/january-february/communication-clients-adequate-inadequate/